1. Open the Exchange Device Management Portal
2. Sign in using your GOLFTEC email credentials.
   1. If you don’t remember your password, click “Forgot Password”
   2. If you get a message saying that “the password reset feature is not available”, please submit a support ticket to have your password manually reset.

3. Select “SMS text message”, enter your number, and click “Next”.

4. Enter the code you just received via text message and click “Next”

5. When you first access the portal, it will be blank and look like this:

6. Now close and reopen Outlook. This will force Outlook to try and connect to your mailbox and then a DeviceID will appear. (You might have to refresh the page for the DeviceID to appear.)

*NOTE: If you just reset your password from step 2 above, then make sure you typed that new password into Outlook, or it will not trigger a DeviceID.

7. You will notice that the Token Assignment Status of these are first set to Inactive. This tells you that the application is using a valid username and password, but it is currently being blocked because it is not yet authorized. To grant access to this application, click on the Activate button:

8. You will be asked to confirm this action:

9. After which you will see that the Token Assignment Status has changed to Active:

10. The application will now be able to connect to your mailbox and send/receive mail. You might have to go back to Outlook and enter you email password one more time for it to be accepted.

Notes:

• Depending on the application, you may need to restart and enter the password again before it reconnects to the mailbox.
• For a faster setup time and to expedite the arrival of the Outlook Token, we recommend closing Outlook, then wait 60 seconds before opening Outlook again. This greatly increases the speed at which the Outlook password prompt comes up and the Token appears in the Exchange Device Management Portal which then can be activated.
• To expedite this process on a mobile device (iPhone, iPad, Android) — power off the mobile device, then power it back on — this will force the arrival of the Mobile device Token in the Exchange Device Management Portal. You can also try turning off Wi-Fi and forcing your phone to check email over cellular.